Contact Lumyly when you need help.
If you cannot find an answer in this help center:
- Use Contact from the footer or menu (when enabled) to reach the Lumyly team.
- Include your account email, biolink URL, and steps to reproduce the issue.
- For order disputes, reference the Order ID from
/lumyly-ordersor the buyer confirmation email.
For platform incidents, admins can check deployment health with php lumyly_verify_deploy.php on the server.